These Terms of Service govern your use of our website. By accessing or using https://thebwclinic.com, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
This policy is effective as of January 23, 2026 and was last updated on January 23, 2026.
Welcome to https://thebwclinic.com, operated by Block-Wheeler Facial Plastic Surgery (“we,” “us,” “our,” or the “Practice”). By accessing or using this Website, you (“you” or “User”) agree to be bound by these Terms of Service (“Terms”).
These Terms constitute a legally binding agreement between you and Block-Wheeler Facial Plastic Surgery. We reserve the right to modify these Terms at any time. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
This Website provides general information about our aesthetic and wellness services. The content on this Website, including blog posts, service descriptions, and educational materials, is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.
The information on this Website is not intended to replace a one-on-one relationship with a qualified healthcare professional. Always seek the advice of Dr. Nikolas Block-Wheeler or another qualified healthcare provider with any questions you may have regarding a medical condition or treatment.
Use of this Website, submission of contact forms, or communication via email or phone does not establish a doctor-patient relationship. A doctor-patient relationship is only established when you are formally seen and treated by Dr. Mascall at our office.
If you are experiencing a medical emergency, call 911 immediately. Do not use this Website, contact forms, or email to communicate urgent medical needs.
You may use this Website to:
You agree not to:
If you are provided access to a patient portal or account system, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.
Our Website includes contact forms that allow you to inquire about services, request appointments, or ask questions. By submitting a contact form, you consent to us contacting you via phone, email, or text message to respond to your inquiry.
We strive to respond to all inquiries within 1-2 business days. Contact form submissions are not monitored 24/7 and should not be used for urgent or emergency medical situations.
Submission of a contact form does not guarantee appointment availability. Appointments are confirmed only when you receive direct communication from our office staff.
By providing your contact information, you consent to receive:
Our Website includes links to third-party membership payment platforms. When you click these links, you are redirected to an external website operated by a third party, not by Block-Wheeler Facial Plastic Surgery.
We may provide access to a third-party patient portal for secure communication, medical records access, and appointment scheduling. Use of the patient portal is governed by the third party’s terms of service and privacy policy.
We provide links to third-party websites for your convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites.
You access third-party websites at your own risk. We are not liable for any damages, losses, or issues arising from your use of third-party websites or services.
Payments made through third-party platforms (membership portals, payment processors) are subject to the terms and conditions of those platforms. We are not responsible for technical issues, payment failures, or disputes related to third-party payment systems.
All content on this Website, including but not limited to text, graphics, logos, images, videos, blog posts, before-and-after photos, and software, is the property of Block-Wheeler Facial Plastic Surgery or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws.
Block-Wheeler Facial Plastic Surgery and associated logos are trademarks of Block-Wheeler Facial Plastic Surgery. You may not use these trademarks without our prior written permission.
We grant you a limited, non-exclusive, non-transferable license to access and use this Website for personal, non-commercial purposes. You may not:
If you submit testimonials, reviews, or other content to us (via email, social media, or other channels), you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and display such content for marketing and promotional purposes.
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
For patients who receive medical services at our practice, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Protected health information is handled in accordance with our Notice of Privacy Practices, which is provided to patients at their first visit.
This Website uses cookies and analytics tools (such as Google Analytics) to improve user experience and track Website performance. By using this Website, you consent to our use of cookies as described in our Privacy Policy.
Appointment requests submitted via contact forms are not confirmed until you receive direct communication from our office. We recommend calling our office for faster scheduling.
For aesthetic procedures and elective services:
Detailed appointment and cancellation policies are provided in writing when you schedule a procedure.
All aesthetic and elective services are out-of-pocket expenses and are not covered by insurance unless otherwise specified in writing. Payment is required at the time of service or according to the payment schedule provided when scheduling your procedure.
Membership fees are processed through a third-party payment platform. Membership terms, billing cycles, and cancellation policies are provided separately when you enroll in a membership program.
This Website is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
Before-and-after photos, testimonials, and case studies shown on this Website are for illustrative purposes only. Results vary by individual and are not guaranteed. Your results may differ based on factors including age, skin type, medical history, lifestyle, and adherence to treatment protocols.
To the fullest extent permitted by California law, Block-Wheeler Facial Plastic Surgery, Dr. Nikolas Block-Wheeler, and our staff shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
We are not liable for issues arising from third-party services, including membership payment platforms, patient portals, or linked websites.
You agree to indemnify, defend, and hold harmless Block-Wheeler Facial Plastic Surgery, Dr. Nikolas Block-Wheeler, and our officers, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from:
Any dispute, claim, or controversy arising out of or relating to this Website, these Terms, or services provided by Block-Wheeler Facial Plastic Surgery (including medical malpractice claims, if applicable) shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association.
You waive your right to participate in a class action lawsuit or class-wide arbitration. All disputes must be brought on an individual basis.
By agreeing to arbitration, you waive your right to a jury trial.
This arbitration clause does not prevent:
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any arbitration shall take place in the county where Block-Wheeler Facial Plastic Surgery‘s principal office is located.
If arbitration is not required or enforceable, you agree to submit to the exclusive jurisdiction of the state and federal courts located in California.
We reserve the right to terminate or suspend your access to this Website at any time, without notice, for any reason, including but not limited to:
Upon termination, your right to use the Website immediately ceases. All provisions of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) shall survive.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Block-Wheeler Facial Plastic Surgery regarding use of this Website.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
You may not assign or transfer these Terms or your rights under these Terms. We may assign these Terms without restriction.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this Website with an updated “Last Updated” date.
Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
For significant changes, we may provide additional notice (via email or prominent Website notification), but we are not obligated to do so.
We strive to make this Website accessible to individuals with disabilities. If you experience difficulty accessing any part of this Website, please contact us and we will work to provide the information to you in an alternative format.
If you have questions about these Terms of Service, you may contact us using the following details:
Block-Wheeler Facial Plastic Surgery
https://thebwclinic.com/contact-us/